Personalisation and the art of employee engagement
“We live in a demographically diverse and dynamic world,” said Amina Mohammed, the United Nations Secretary General speaking at the 51st Session of the Commission on Population and Development in New York. “Our populations are linked as never before, through information and communication, trade and mobility.”
Understandably this is having a significant impact on societies and culture. As international migration continues to rapidly rise [source: UN Migration Report 2017], we have seen an increase in diversity in towns and cities, but how much does the workplace reflect this societal change? Are potential and existing employees still treated as one and the same? How should management react? Does a more culturally diverse workforce require a more diverse attitude to engagement?