The Customer 360 Playbook

The Customer 360 Playbook

For years, I’ve heard business leaders discuss the need to digitally transform and achieve a holistic view of the customer. Lately, I’ve found those discussions to be even more urgent.

Realistically, though, it’s not about being a digital company or even a digitally transformed company. Every company needs to be a customer company.

Download here:

Salesforce_The-Customer-360-Playbook
Tamanho do ficheiro: 15.39 MB

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